Get a peek inside the world of this Emergency Department Nurse Manager as she innovates ways to bring teamwork and heart to her employees as they weather this storm together.
Tiffany Frazier pours her heart and soul into her position as the Emergency Department Nurse Manager at Mercy Anderson. “I have an amazing Emergency Department family and a very supportive leadership team,” she says. “We lean on each other and we are constantly checking in on one another.”
Being a part of a supportive team has never been more important than it is right now. As Frontline Heroes take center stage in the COVID-19 pandemic, she knows that the safety of her staff and their families is one of the most important aspects of her job.
“We know first-hand that we are not immune to COVID-19,” she says.
Not only is the physical health of her employees important to her, but she also wants to make sure they’re staying mentally healthy as well.
Frazier checks in with her employees, and the team has continued to support each other throughout the last several weeks – as healthcare workers have been some of the most impacted professions during this trying time.
However, Frazier not only has to worry about the health of her team members at work, but her husband as well who works as an Emergency Department nurse across the river in Kentucky.
“I have a wonderful support system at home,” Frazier adds.
To help keep on top of all the latest COVID-19 developments, she leans on the same teamwork she provides her employees. “I have relied on the guidance of upper management and other Emergency Department managers in the ministry,” she explains.
As for the future, Frazier says she will continue offering the same support to her team as they further navigate the COVID-19 pandemic.
Editor’s Note: This feature is part of a special “Hearts to Heroes” issue dedicated to individuals across the Tri-State working on the front lines to provide for our community. Readers nominated and our editorial board selected those included in this week’s issue. Everyone featured is also receiving a heart-filled care package of self-care products, yummy treats, and gift cards to several local shops and restaurants. Many thanks to AT&T and Leslie Young, Vice President, EVER Skincare, Stella & Dot Family of Brands for making this effort possible.