For our annual “entrepreneur” issue, we chat with a local exec who recently launched her own concept that helps growing businesses bridge the gap between where they want to go and how to get there.
Downsizing, upsizing and rightsizing – these are a few of Jane Schulte’s favorite things. Not only has she been a COO for the past 15 years, but she also launched a Northern Kentucky- based regional title and closing company, taking it from zero revenue to a $10 million-dollar company in a two-year period of time. She then grew the company from regional to national a year later.
In the past 15 years, Schulte says she’s learned a lot. Whether it’s solving problems with financials or with the “community” aspect of a business, she knows where things can be improved. That need for improvement is what inspired her to launch her business COO On Call.
“COO On Call is an outsourcing/co-sourcing business model whereby small to mid-sized businesses can reap the benefits of having a Chief Operating Officer on an as-needed basis versus employing a full-time COO, which is oftentimes not feasible from a financial standpoint.”
Running a business is hard work, and Schulte knows that. “There is often a skill gap between the business owner and their highest-level employee,” she says. “I am able to work independently or with current employees to accomplish a wide variety of COO-level initiatives when a business owner finds themselves in a situation where they cannot solve a problem with current resources, or they are in growth or expansion mode and all resources are tied up with other responsibilities.”
Schulte says she was inspired to launch COO On Call after finding a need in the business community for owners to take advantage of higher-level services that they previously did not have access to.
“Oftentimes they have a vision or a concept, but have difficulty bringing that to reality,” she says. “My specialty is taking that vision, dream, or concept, and creating a specific action plan and implementing it in an efficient, timely, and cost-effective manner.”
Schulte is the one-woman show behind COO, and says that she’s often referred to as a Chief Problem Solver.
“I have always been called upon when crisis ensues, a process needs to be created, or a raw ideas is at play with the daunting task of making that idea come to life with tangible benefits,” says Schulte.
The services offered through COO On Call are essentially whatever a business owner may need. “No job is too small or too big,” says Schulte. “The idea of being on-call is that a business owner can call me for just about anything.”
When she says a business owner can call her, she means that they can call her for anything. That ranges from vetting a new ideas, talking through an issue or problem, to joining them temporarily to take their business to the next level.
Schulte says that her business is unlike any other, and is something that no one else is doing.
“There are companies that offer Chief Financial Officer services, Chief Marketing Officer services, and Chief Information Officer services, but no one else is offering Chief Operating Officer services in the Greater Cincinnati area,” she says. “With the ever-changing and highly competitive landscape of small- to mid-size businesses today, it was important to bring a new concept to the Greater Cincinnati and Northern Kentucky area.”
To learn more about COO On Call, click here.